Who We Are
Atlas AI is operated by Acemavie.
- Contact Email: hello@acemavie.eu
- Website: atlas.acemavie.eu
Information We Collect
We may collect the following types of information:
a. Account Information
When you create an account, we may collect:
- Name
- Email address
- Username
- Password or authentication details
- Billing information
- Account preferences
b. Payment Information
Payments may be processed by third-party payment processors. We may collect limited billing details such as billing address, transaction status, subscription plan, and payment history.
We do not store full credit card numbers unless explicitly stated and handled securely by a compliant payment provider.
c. User Content
When you use Atlas AI, we may collect the prompts, messages, files, text, data, instructions, and other content you submit to the Service.
We may also process outputs generated by the Service.
d. Usage Information
We may collect information about how you use Atlas AI, including:
- Features used
- Pages visited
- Time spent on the Service
- Clicks and interactions
- Error logs
- Performance data
- Subscription activity
e. Device and Technical Information
We may collect:
- IP address
- Browser type
- Device type
- Operating system
- Referring URLs
- Approximate location
- Cookies and similar tracking technologies
f. Communications
If you contact us, we may collect your message, email address, support requests, feedback, and any other information you provide.
How We Use Your Information
We may use your information to:
- Provide, operate, and maintain Atlas AI.
- Create and manage user accounts.
- Process payments and subscriptions.
- Generate AI outputs based on your input.
- Improve, personalize, and optimize the Service.
- Provide customer support.
- Send service-related notices.
- Send marketing communications where permitted.
- Detect fraud, abuse, security incidents, or illegal activity.
- Enforce our Terms and Conditions.
- Comply with legal obligations.
AI Processing and User Content
Atlas AI may process the content you submit in order to generate responses or provide AI-powered features.
Depending on our technical providers and settings, your content may be processed by third-party AI infrastructure providers. We take reasonable steps to work with providers that apply appropriate privacy and security safeguards.
You should not submit sensitive personal information, confidential business information, health information, financial account details, government ID numbers, or other highly sensitive data unless the Service specifically supports such use and you have authority to provide it.
Data Retention
We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support business operations.
Retention periods may vary depending on the type of data, account status, legal requirements, and legitimate business needs.
You may request deletion of your personal information as described below.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your information.
However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your information.
You are responsible for keeping your account credentials confidential.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information.
- Object to or restrict certain processing.
- Request a copy of your data.
- Withdraw consent where processing is based on consent.
- Opt out of certain marketing communications.
- Lodge a complaint with a data protection authority.
To exercise your rights, contact us at hello@acemavie.eu.
Marketing Communications
If you receive marketing emails from us, you can unsubscribe by using the unsubscribe link in the email or contacting us directly.
We may still send you non-marketing messages, such as account, billing, security, or service-related communications.
International Data Transfers
Your information may be processed and stored in countries other than your country of residence. These countries may have different data protection laws.
Where required, we take appropriate measures to protect personal information transferred internationally.
Children's Privacy
Atlas AI is not intended for children under the age of 13, or the minimum age required by applicable law.
We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete it.
Third-Party Links
Atlas AI may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or policies.
You should review the privacy policies of any third-party services you use.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.
Your continued use of Atlas AI after the updated Privacy Policy is posted means you acknowledge the changes.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Atlas AIEmail: hello@acemavie.eu